Privacy & policy

At Marcy Trans LLC, we are committed to protecting your privacy and personal information. This privacy policy outlines the types of information we collect, how we use it, and how we protect your information.

Information We Collect

When you use our website, we may collect certain types of information, including:

• Personal information such as your name, email address, and phone number
• Information about your location and destination, including zip codes and addresses
• Other information relevant to your shipping needs and preferences

If you have consented to receive text messages from Marcy Trans, you may receive text messages related to updates regarding your orders and deliveries as well as as promotional/marketing/automated SMS. Messaging frequency may vary. Message and data rates may apply. You can opt-out at any time by texting "STOP." For assistance, text "HELP" or Visit our Terms and Privacy Policy page for more information

How We Use Your Information

We use your information to provide you with the best possible service and to improve our business operations. Specifically, we may use your information to:

• Contact you about your vehicle shipping needs
• Provide you with quotes and estimates for shipping services
• Process payments and billing information
• Improve our website and services based on customer feedback
• We may also use your information for marketing purposes, such as sending promotional offers and newsletters.
• You can opt-out of these communications at any time by clicking the "unsubscribe" link in the email.

How We Protect Your Information

We take your privacy and security seriously and use industry-standard measures to protect your information. This includes:

• Using secure servers to store your information
• SMS opt-in or Phone Numbers for the purpose of SMS are not being shared
• Limiting access to your information to authorized personnel only
• Regularly monitoring and updating our security measures to ensure they are up to date
• Third-Party Disclosure
• We do not sell, trade, or transfer your personal information to third parties without your consent.
• However, we may share your information with trusted third-party service providers who assist us with shipping logistics and payment processing.

Cookies and Tracking

• We use cookies and other tracking technologies to improve your browsing experience on our website.
• Cookies are small text files that are stored on your device when you visit our site. They help us remember your preferences and settings, and track your activity on our site to improve our services.

You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features on our site.

Changes to this Privacy Policy

We reserve the right to make changes to this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review the policy regularly to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at info@marcytrans.com

SMS Terms & Conditions

1- SMS Consent Communication:

The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Marcy Trans LLC, you may receive messages related to the following:

- Shipment and Delivery Notifications – Updates on pickup times, delivery schedules, and confirmation of completed shipments.

- Dispatch Instructions – Load assignments, route details, and schedule changes for drivers.

- Appointment Reminders – Notifications about upcoming pickup or delivery appointments.

- Operational Alerts – Service delays, weather advisories, or emergency updates.

- Internal Communications – Employee-to-employee communication regarding logistics operations, safety check-ins, and urgent updates.

3- Message Frequency:

Message frequency may vary depending on the type of communication. You may receive up to 5 messages per day depending on your engagement.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Marcy Trans LLC in the following way:

• - By asking you verbally

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 407 429 4404

8- Standard Messaging Disclosures:

• - Message and data rates may apply.
• - You can opt-out at any time by texting "STOP."
• - For assistance, reply with the word "HELP" or contact Marcy Trans LLC directly at 407 429 4404
• - To learn more about our Privacy Policy visit and Terms and conditions https://marcytrans.com/terms-and-privacy
• - Message frequency may vary.